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Emotional intelligence describes the ability to understand one'\;s own feelings\, and that of groups\, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900'\;s\, but the term was first introduced by Wayne Payne in 1985.
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Are you looking to enhance your leadership skills?
\nDo you work with "\;difficult"\; people?
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\nAs a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes\, the research on the topic continued to gain momentum\, but it wasn'\;t until the publication of Daniel Goleman'\;s best-seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
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Define self-management\, self-awareness\, self-regulation\, self-motivation\, and empathy
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Identify the benefits of emotional intelligence
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Relate emotional intelligence to the workplace
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About the Presenter\n\n
Hand-selected to be among the first 20 Internationally certified One Thing Trainers\, Lisa \; Fisher has worked with clients in the United States and Canada to help them take control of their businesses and lives.
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\nAs a founding investor\, Lisa helped build the Keller Williams Realty Franchise in Lansing\, Michigan in 2003. As an invested partner she helped implement systems and models to create a successful real estate firm. As a Productivity Coach\, she had spent much time coaching real estate agents in groups and one-on-one weekly focusing on accountability and productivity.
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